Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Older American
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/29/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2496473
Date Received	5/29/2017
Product	Mortgage
Sub-Product	Conventional home mortgage
Issue	Trouble during payment process
Consumer Complaint Narrative	I asked for information regarding how when I originally borrowed {$25000.00} in 2007 an d my payments were $ XXXX month is my balance 10 years later over {$24000.00}?! I have never missed a payment during that time, and have a contract to sell the hou
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	AL
Zip Code	358XX