Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/31/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2498284
Date Received	5/31/2017
Product	Debt collection
Sub-Product	Credit card debt
Issue	Attempts to collect debt not owed
Sub-Issue	Debt was paid
Consumer Complaint Narrative	I have settle the amount with the lawyer representing the XXXX XXXX XXXX . I had paid a certified check and it was cashed on the XXXX of XXXX for the agreed amount. XXXX XXXX XXXX also reported the balance was still owed and that 's incorre
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	OH
Zip Code	441XX