Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	8/14/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2631772
Date Received	8/14/2017
Product	Debt collection
Sub-Product	I do not know
Issue	Threatened to contact someone or share information improperly
Sub-Issue	Contacted your employer
Consumer Complaint Narrative	Today, XXXX XXXX, 2017, I became aware of the fact that Citibank N/A has been contacting my employer about a debt that is owed to them. This contact has occurred despite the fact that a valid phone number is on file with the company and that I have tried
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	IL
Zip Code	606XX