Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	9/11/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2669577
Date Received	When speaking with Citimortgage in the matters of how the past amount increased to such a large amount
Product	and how the "" unapplied funds '' were used
Sub-Product	I was told that the past amount was correct
Issue	the use of the unapplied funds were correct
Sub-Issue	and the math used to draw these conclusion were also correct. When I asked for a copy of the documentation to prove this
Consumer Complaint Narrative	I was repeatedly denied."
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	WA
Zip Code	983XX