Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/26/2017
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2737606
Date Received11/26/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueGetting a credit card
Sub-IssueDelay in processing application
Consumer Complaint NarrativeSears XXXX Citi Bank XXXX XXXX XXXX has put me in 30 days late payment without issuing the credit card. The Sears XXXX XXXX XXXX has put me in late payment in all three credit bureau viz. XXXXXXXX XXXX and XXXX. In XXXX XXXX one of the cashier in Sears s
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateTX
Zip Code750XX
Any comments on this complaint?