Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	4/11/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2868555
Date Received	4/9/2018
Product	Mortgage
Sub-Product	VA mortgage
Issue	Struggling to pay mortgage
Consumer Complaint Narrative	I have lived in my residence at XXXX XXXX XXXX XXXX since XX/XX/XXXX. I have been working with Citi-Mortgage for a Re-modification due to job loss resulting from pending XXXX to XXXX and XXXX, significant reduction in pay while pursuing this modification
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	VA
Zip Code	232XX