Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	8/3/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2980307
Date Received	8/2/2018
Product	Money transfer, virtual currency, or money service
Sub-Product	Virtual currency
Issue	Fraud or scam
Consumer Complaint Narrative	Transaction was made on XX/XX/2018 using XXXX pay as a service provided by my bank, Citibank, for goods that were later not received. {$250.00} was sent to an individual using this service to an email account. An request for transfer cancellation was file
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	CA
Zip Code	949XX