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Charles Schwab Corporation, The - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 10/30/2018 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3060996 |
Date Received | 10/30/2018 |
Product | Checking or savings account |
Sub-Product | Checking account |
Issue | Problem caused by your funds being low |
Sub-Issue | Overdrafts and overdraft fees |
Consumer Complaint Narrative | I have had a Charles Schwab account for a while and due to my husband 's unemployment, we have had overdrafts - I don't mind paying when there is a legitimate overdraft. However, Charles Schwab routinely holds my deposits and will not release the funds - |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CHARLES SCHWAB CORPORATION, THE |
State | VA |
Zip Code | 220XX |
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