Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ccs Financial Services, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/5/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3169979
Date Received3/5/2019
ProductDebt collection
Sub-ProductOther debt
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint NarrativeOn XX/XX/2019 I cancelled my auto insurance policy with XXXX XXXX. I understand I owe XXXX the amount of : {$44.00}. On XX/XX/2019, I received a letter from Credit Collection Services stating I owe XXXX {$210.00}. On XX/XX/2019 I called XXXX, spoke to XXX
Company Public ResponseCompany believes the complaint is the result of a misunderstanding
Company (To Which The Complaint Relates)CCS Financial Services, Inc.
StateAZ
Zip Code857XX
Any comments on this complaint?