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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ccs Financial Services, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/10/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3041815
Date Received10/10/2018
ProductDebt collection
Sub-ProductOther debt
IssueAttempts to collect debt not owed
Sub-IssueDebt was paid
Consumer Complaint NarrativeUsed XXXX XXXX as an internet service provider. XXXX XXXX failed to complete an automatic withdrawal for bill pay. I paid them manually after their mistake. They are now attempting to collect a service fee through a debt collector. Debt is not valid. Serv
Company Public ResponseCompany believes the complaint is the result of a misunderstanding
Company (To Which The Complaint Relates)CCS Financial Services, Inc.
StateGA
Zip Code313XX
Any comments on this complaint?

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