Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Carmax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent not provided
Complaint Submitted Via	Web
Date Sent To Company	10/9/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3040624
Date Received	10/9/2018
Product	Vehicle loan or lease
Sub-Product	Loan
Issue	Struggling to pay your loan
Sub-Issue	Lender trying to repossess or disable the vehicle
Company (To Which The Complaint Relates)	CarMax, Inc.
State	MD
Zip Code	20601