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Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 3/10/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 2380993 |
Date Received | 3/10/2017 |
Product | Credit card |
Issue | Other fee |
Consumer Complaint Narrative | I currently have a Capital One Platinum Card which has a {$59.00} annual fee. I rarely use this card and would have liked to downgrade to a basic card ( e.g. XXXX or XXXX ) which does not have an annual fee. I did not want to close the account to adversel |
Company (To Which The Complaint Relates) | CAPITAL ONE FINANCIAL CORPORATION |
State | NY |
Zip Code | 11209 |
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