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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/22/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2999062
Date Received8/22/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueClosing your account
Sub-IssueCan't close your account
Consumer Complaint NarrativeI made a mis-payment of XXXX on XX/XX/2018 from my checking account electronically to Capital 1 credit card that was closed inXX/XX/XXXX. I have made numerous attempts as well as XXXX XXXX XXXX to rectify this problem since XX/XX/XXXX without resolve. I h
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateOR
Any comments on this complaint?

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