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Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/29/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | Yes |
| Complaint Id | 1352923 |
| Date Received | 4/29/2015 |
| Product | Mortgage |
| Sub-Product | Home equity loan or line of credit |
| Issue | Loan modification,collection,foreclosure |
| Consumer Complaint Narrative | We own a home in XXXX XXXX XXXX, FL. It is valued at around $ 550K We took out a HELOC with Bank XXXX it was an interest only loan. When BBT took over Bank XXXX we were at a balance of {$240000.00} we were contacted by BBT and told, " they do not service |
| Company Public Response | Company chooses not to provide a public response |
| Company (To Which The Complaint Relates) | BB&T CORPORATION |
| State | TN |
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