Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Bb&t Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/2/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1548196
Date Received9/2/2015
ProductMortgage
Sub-ProductConventional fixed mortgage
IssueLoan servicing, payments, escrow account
Consumer Complaint NarrativeI received a letter dated XXXX XXXX, 2015 from BB & T bank informing me that my " hazard insurance '' has expired and that BB & T plans to buy insurance on my property which I will be required to pay for. My property is, has been, and will be covered by a
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)BB&T CORPORATION
StateVA
Any comments on this complaint?