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American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 11/8/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3069876 |
Date Received | 11/8/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Advertising and marketing, including promotional offers |
Sub-Issue | Didn't receive advertised or promotional terms |
Consumer Complaint Narrative | With my Business Platinum Credit Card through American Express I am promised a XXXX to XXXX ( XXXX per point ) value per point with my selected airline. After that I am also supposed to get 35 % of my points back on with flights booked thorough my selecte |
Company (To Which The Complaint Relates) | AMERICAN EXPRESS COMPANY |
State | CA |
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