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Ally Financial Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/13/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1653359 |
| Date Received | 11/13/2015 |
| Product | Bank account or service |
| Sub-Product | (CD) Certificate of deposit |
| Issue | Deposits and withdrawals |
| Consumer Complaint Narrative | Mailing of proceeds of account closeouts from Ally Bank appear to be unduly and purposefully delayed so that Ally Bank benefits from holding onto the related funds at the expense of account owners. |
| Company Public Response | Company chooses not to provide a public response |
| Company (To Which The Complaint Relates) | ALLY FINANCIAL INC. |
| State | CT |
| Zip Code | 069XX |
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