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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ally Financial Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/12/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2934167
Date Received6/12/2018
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueImproper use of your report
Sub-IssueCredit inquiries on your report that you don't recognize
Consumer Complaint NarrativeI went to XXXX located in XXXX, XXXX. Saturday XX/XX/XXXX between XXXX-XXXX XXXX and I gave XXXX permission to access my credit report and try to obtain financing. I did not give permission to : ALLY FINANCIAL XXXX XXXX XXXX XXXX, XXXX XXXX ( XXXX ) XXXX
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)ALLY FINANCIAL INC.
StateFL
Zip Code326XX
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