Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/30/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2497485
Date Received	5/30/2017
Product	Debt collection
Sub-Product	Credit card debt
Issue	Communication tactics
Sub-Issue	Frequent or repeated calls
Consumer Complaint Narrative	I keep getting robocalls from comenity bank u p to 6-7 time s a day after I stated that I was paying them before the XXXX of the month. There is no way to stop this call from happening although it is supposed to ask if you would like to stop these types
Company (To Which The Complaint Relates)	Alliance Data Card Services
State	TX
Zip Code	761XX