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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/14/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2673975
Date Received9/14/2017
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueTrouble using your card
Sub-IssueCredit card company won't increase or decrease your credit limit
Consumer Complaint NarrativeI have been a customer of XXXX XXXX for over 2 years, never had any 30/60/90 day lates and even pay above the monthly bill to them on time each month. In XX/XX/XXXX I went out of the country and my credit cards and personal information was lost. During t
Company (To Which The Complaint Relates)Alliance Data Card Services
StateCA
Zip Code928XX
Any comments on this complaint?

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