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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/8/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2724367
Date Received11/8/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueCredit monitoring or identity theft protection services
Sub-IssueBilling dispute for services
Consumer Complaint NarrativeComenity Bank continuously keeps charging me late fees when their payment methods are not functioning properly online or over the phone. Their customer service representatives are very rude and disconnect the phone on you when often. Comenity Bank has rep
Company (To Which The Complaint Relates)Alliance Data Card Services
StateVA
Zip Code224XX
Any comments on this complaint?

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