Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/20/2018
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2941239
Date Received	I have also contacted a lawyer
Product	but I can not pay the fees. It is distressing to go through this process as I can not pay the fees
Sub-Product	unhappy with my purchase
Issue	the company is ignoring my hardship. Furthermore
Sub-Issue	it is an unfair business practice to mislead ads and not have a AUTOMATIC PAYMENT WITHDRAWAL option
Consumer Complaint Narrative	the customer would have to remember to make payments every month. They need to change this as it can be frustrating for customers. My interest in now {$780.00} when I missed making a full payment in XXXX."
Company (To Which The Complaint Relates)	Alliance Data Card Services
State	MD
Zip Code	212XX