Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	12/21/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3106887
Date Received	12/21/2018
Product	Credit card or prepaid card
Sub-Product	Store credit card
Issue	Trouble using your card
Sub-Issue	Can't use card to make purchases
Consumer Complaint Narrative	XXXX XXXX make it a practice to periodically check customer 's credit reports apparently. Then based on that they lower credit limits. I understand that they think this is necessary even if the customer has am excellent history with them which does not se
Company (To Which The Complaint Relates)	Alliance Data Card Services
State	TX
Zip Code	761XX