Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/14/2015
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1420466
Date Received	6/14/2015
Product	Debt collection
Sub-Product	Non-federal student loan
Issue	Cont'd attempts collect debt not owed
Sub-Issue	Debt was paid
Consumer Complaint Narrative	I paid of my XXXX student loan more than two years ago and even received an email congratulating me for paying off my loan. Recently, I began receiving emails from XXXX about my balance being available, but when I logged in to their website, there was no
Company (To Which The Complaint Relates)	AES/PHEAA
State	NC
Zip Code	276XX