Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	9/14/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	2060372
Date Received	8/11/2016
Product	Student loan
Sub-Product	Non-federal student loan
Issue	Dealing with my lender or servicer
Sub-Issue	Don't agree with fees charged
Consumer Complaint Narrative	AES ( American Education Services ) is trying to collect a debt that is no longer owned by the loan holder that they claim is the loan holder ( XXXX XXXX XXXX ). I spoke to several people at AES as I was trying to pay a debt that was originally placed on
Company (To Which The Complaint Relates)	AES/PHEAA
State	CA
Zip Code	923XX