Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/1/2017
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2718112
Date Received	11/1/2017
Product	Student loan
Sub-Product	Private student loan
Issue	Dealing with your lender or servicer
Sub-Issue	Need information about your loan balance or loan terms
Consumer Complaint Narrative	XXXX XXXX XXXX turned over a loan for collection to the XXXX XXXX XXXX XXXX on XX/XX/XXXX that they claim I owe from XX/XX/XXXXin the amount of $XXXX. They have only contacted my mother, the cosigner, via mail for the first time on the first week of XX/
Company (To Which The Complaint Relates)	AES/PHEAA
State	MS
Zip Code	388XX