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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/14/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2728333
Date ReceivedI am attaching the last two letters I receieved
Productone day apart
Sub-Productwith two different payment amounts and two different payment start dates
Issuewith no explanation as to why the payment amount changed in that 24 hour period
Sub-Issueand again
Consumer Complaint Narrativesix months after i started the yearly process to readjust my loans based on income."
Company (To Which The Complaint Relates)AES/PHEAA
StateWA
Any comments on this complaint?

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