Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/16/2017
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2731130
Date Received	11/16/2017
Product	Student loan
Sub-Product	Federal student loan servicing
Issue	Dealing with your lender or servicer
Sub-Issue	Received bad information about your loan
Consumer Complaint Narrative	FedLoan Servicing keeps adding balances and subtracting them from my account. These accounts were reported late between the years of XXXX. This has adversely affected my credit score! I am in the middle of financing and their frequent updates are detrimen
Company (To Which The Complaint Relates)	AES/PHEAA
State	IN
Zip Code	462XX