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Acs Education Services - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/4/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1772317 |
| Date Received | 2/4/2016 |
| Product | Student loan |
| Sub-Product | Non-federal student loan |
| Issue | Dealing with my lender or servicer |
| Sub-Issue | Trouble with how payments are handled |
| Consumer Complaint Narrative | ACS has been applying my entire monthly payment only to interest and allocating XXXX to the principal. |
| Company (To Which The Complaint Relates) | ACS Education Services |
| State | VA |
| Zip Code | 222XX |
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