Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

5. "" Xxxx '' - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tagsbut the name and address on the document are not mine but "" XXXX XXXX '' with an address in XXXX
Consumer Consent Provided?CA ( as compared to the "" EscrowCORRECTacct '' document that lists my information and my XXXX acct no. ). The documents 2. "" XXXX ''
Complaint Submitted Via3. "" XXXX ''
Date Sent To Company4. "" XXXX '' are just like the "" EscrowWRONGacct '' document. When SLS sent out document no. 5
Company Response To ConsumerXXXX ''
Timely Response?the acct no. stayed the same ( XXXX )
Consumer Disputed?but now it reflects my name and address
Complaint Idso sometime between XXXX/XXXX/2015 and XXXX/XXXX/2015 someone change the acct record. Be mindful that this has all occurred prior to me contacting SLS as I had no idea the acct was in this much disarray until I received the phone calls and the "" XX/XX/XX
Date ReceivedUpon reviewing the complaint responses from XXXX
Productas well as closer review of my acct
Sub-Productthe acct ending with XXXX has been assigned to my name. From this acct document history
IssueI printed the following XXXX documents which I have renamed for better reference and attached to this complaint : 1. "" EscrowWrongacct ''
Sub-Issue2. "" XXXX ''
Consumer Complaint Narrative3. "" XXXX ''
Company Public Response4. "" XXXX ''
Company (To Which The Complaint Relates)5. "" XXXX ''
State6. "" slsWebpage ''. If you review the "" EscrowWRONGacct '' document
Zip Codenotice the acct no. is XXXX
Any comments on this complaint?