Federal Register - February 9, 2021
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Source: Federal Register
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Federal Register / Vol. 86, No. 25 / Tuesday, February 9, 2021 / Notices
to a Census Bureau employee. The Census Bureau is proposing potential testing of changes to the IVR system to improve content and efficiencies in the system. Other methods of offering help to respondents may also be explored and tested, such as the use of chatbots and live online chat assistance.
Nonresponse Follow up Data Collection Testing: The Census Bureau is proposing to evaluate the use of adaptive survey design techniques for the ACS nonresponse follow up operation typically referred to as the ACS CAPI operation. Models and rules would be developed to predict case outcomes and determine interventions for a case, such as assigning a case to a refusal specialist. The models and rules would also prioritize cases based on the likelihood of completing an interview.
The adaptive approach would be evaluated by comparing results to traditional methods of case assignment and progress.
II. Method of Collection The American Community Survey is collected via the following modes:
internet, paper questionnaire, telephone interview, and in-person interview CAPI. The Census Bureau sends up to five mailings to eligible housings units to encourage self-response. Respondents may receive help by utilizing an IVR
system though response cannot be provided by IVR. Respondents can also call our TQA for help or to respond.
Interviewers may visit a housing unit or sampled GQ facility to conduct an interview in person or may conduct the interview by phone. Administrative records are also used to replace, supplement, and support data collection. ACS Methods Panel Tests use all of these modes of data collection
or a subset of the modes, depending on the purpose of the test. Specific modes for the tests are noted below.
Self-Response Mail Messaging and Contact Strategies Testing evaluate mailout materials that solicit selfresponse using internet, paper questionnaire, and telephone responses.
Tests will include housing units only.
The Respondent Feedback Pilot would be conducted with self-response modes of data collection. The pilot would include housing units only.
The Use of Administrative Data Test would test replacing or substituting all or parts of the ACS with administrative data. Respondents could be presented with a new version of the ACS with some questions not asked and others modified, as compared to production ACS. Evidence suggests that the type of response mode that respondents choose internet, paper questionnaire, or interviewer-administered is correlated with different socioeconomic characteristics. Therefore, this test will include all modes of data collection.
This test would include respondents in both HUs and GQs.
Group Quarters Testing would test the addition of an internet self-response GQ
form for residents in noninstitutional GQs. A sample of GQ respondents will be given the option of completing the survey via self-response using an internet instrument. Other residents will continue to be interviewed by paper questionnaire or intervieweradministered modes.
Content Testing for item-level changes will be conducted as a split-sample experiment, with half of the sampled addresses receiving one version of the questions and the other half receiving a different version of the questions. All modes of ACS data collection are
Test
Respondent Feedback Pilot
Use of Administrative Data Test
Group Quarters Testing
Content Testing
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Content Testing Follow-up Interview
Internet Instrument Testing
Respondent Help Testing
Nonresponse Follow up Data Collection Testing
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III. Data OMB Control Number: 06070936.
Form Numbers: ACS1, ACS1GQ, ACS1PRSP, ACS CAPIHU, and ACS
RIHU.
Type of Review: Regular submission, Request for a Revision of a Currently Approved Collection.
Affected Public: Individuals or households.
Estimated Number of Respondents:
Estimated number of respondents
Self-Response Mail Messaging and Contact Strategies Testing
VerDate Sep<11>2014
included in the test. Additionally, a follow-up reinterview may be conducted with all households that respond to measure response bias or response variance. Comparisons will be made between the treatments to assess data quality. Changes to the person-level content collection strategy will also be conducted as a split-panel experiment involving only the paper questionnaire;
comparisons will be made between treatments to assess response and data quality.
Internet Instrument Testing will assess modifications to the internet instrument conducted via split-sample experiments. Only the internet mode of self-response is included in the testing.
Respondent Help Testing of modifications to respondent help may include telephone and internet modes.
These tests focus on evaluating mechanisms to answer questions and provide help to respondents.
Nonresponse Follow up Data Collection Testing will focus on inperson and telephone interviews conducted by Census Bureau field representatives FRs. As part of their interaction with respondents, FRs also encourage response online. Respondents may also mail back a paper questionnaire they received during the self-response phase of the ACS.
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Test A70,000.
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