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Federal Register / Vol. 86, No. 4 / Thursday, January 7, 2021 / Rules and Regulations
WPS provides prioritized voice calling for subscribers using Commercial Mobile Radio Service . . .
networks. As noted above, we recently proposed modernizing these rules to broaden the scope of information covered to address data and video and to remove outdated requirements that may impede the use of IP-based technologies.
18. Communications Between Public Safety Entities and the Public.
Communications between public safety entities and the public occur using a wide array of communications technologies. With respect to broadband services, the record reflects broad consensus that not only do public safety entities and first responders need to be able to communicate rapidly and reliably with each other during crisis situations, but members of the public using mass-market services must also be able to easily and efficiently communicate with first responders and access public safety resources and information. As the County of Santa Clara states, The fundamental work of government, including public safety personnel, is outward facing: To protect our residents, we must be able to communicate with them, and they with us. The record suggests that most data communications between public safety entities and individuals likely take place over broadband internet access services, and not enterprise or dedicated services. As CTIA explains, consumers regularly use their mobile devices and broadband connections to access broadly available information regarding threatening weather, shelter-in-place mandates, ongoing active-shooter scenarios, and other matters essential to public safety. Members of the public often rely on broadband services during emergencies to enable them to find and receive potentially life-saving information, and to allow public safety officials to build on-the-ground situational awareness with information they gather from residential broadband service users. First responders can also gain valuable information from members of the public through massmarket broadband access, such as when citizens used hashtags to flag rescuers and to compile helpful databases in the wake of Hurricane Harvey in 2017.
19. Further, public safety communications may encompass more than just communications during emergencies, as the COVID19
pandemic has demonstrated, with many Americans relying on telemedicine over mass-market broadband services for routine health care, triage, and basic health advice as well as for updates on public health information and stay-at-

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networks ability to transmit massive amounts of data in real time will also help enable new applications that will allow more advanced communications between the public and health care officials, such as allowing health care professionals, through ubiquitous wireless sensors, to remotely monitor patients health and transmit data to their doctors before problems become emergencies, and to develop connected ambulance services for faster patient transport.
20. Non-data and one-way broadcast communications services, notably including members of the public making use of voice services to call 911, continue to play a central role in public safety communications between Americans and public safety entities.
Consistent with Congressional direction, the Commission has designated 91
1 as the universal emergency telephone number within the United States for reporting an emergency to appropriate authorities and requesting assistance, and has adopted regulations designed to improve its performance and effectiveness. Audio and video communications also are important for public safety communications to the public, including for communicating emergency alerts. The Emergency Alert System is a national public warning system through which broadcasters, cable systems, and other service providers deliver audio alerts that include modulated data that can be converted into a visual message to the public to warn them of impending emergencies and dangers to life and property in accordance with Commission regulations. In addition, communications via text message also have taken on an important public safety role, including through Commission-mandated text-to-911
capabilities and Wireless Emergency Alerts. Consistent with its statutory duties, the Commission has played a major role in establishing and facilitating these means of communication between public safety entities and the public.
3. The Benefits of Increased Innovation, Investment, and Regulatory Certainty Provided by the Restoring Internet Freedom Order Will Enhance Public Safety 21. In the Restoring Internet Freedom Order, the Commission eliminated burdensome regulation that stifles innovation and deters investment and predicted that this light-touch information service framework will promote investment and innovation.
The Mozilla court affirmed this finding,
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concluding that our position as to the economic benefits of reclassification away from public-utility style regulations was supported by substantial evidence. The record reflects that our finding applies just as much, if not more so, to public safety communications. Consistent with our findings in the Restoring Internet Freedom Order, a number of commenters assert that the Commissions reclassification of broadband internet access services has restored a regulatory environment that encourages robust investment in broadband networks and facilities that can be used for many purposes, including public safety purposes, and that this light-touch regulatory environment has improved and expanded the resources available to public safety entities and consumers alike. Though many factors affect ISPs investment decisions, these comments lend support to our findings in the Restoring Internet Freedom Order that reclassification of broadband internet access service from Title II to Title I is likely to increase ISP investment and output and that the ever-present threat of regulatory creep is substantially likely to affect the risk calculus taken by ISPs when deciding how to invest their shareholders capital, potentially deterring them from investment in broadband. Given the variety of factors and the limited nature of the scope of the remand and subsequent record, described below, we do not reopen or expand on these predictions at this time. We reject the argument that AT&Ts plan to grandfather legacy DSL services with speeds ranging from 788 kbps to 6
Mbps undermines our reliance on the likelihood of increased investment as a result of the Restoring Internet Freedom Order. The Mozilla court has already affirmed the Commissions finding that the Restoring Internet Freedom Order is likely to promote investment and deployment. In any event, AT&Ts filing demonstrates that its customers in the service areas referenced by Public Knowledge et al. have plenty of options for broadband internet access service at speeds of 10 Mbps and higher. Finally, we observe that the reclassification of broadband internet access service as an information service had no effect on the Commissions authority over ISPs discontinuance of broadband services, as the Commission explicitly forbore from section 214 with respect to broadband internet access services in the Title II Order.
22. As described above, an increasing number of public safety entities
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