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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/4/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2745006
Date Received12/4/2017
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueFees or interest
Sub-IssueProblem with fees
Consumer Complaint NarrativeOn XX/XX/XXXX my balance with JCP was {$3000.00} with a credit limit of {$3500.00} so I applied for a increase of {$6000.00} and was granted {$4000.00}. On XX/XX/XXXX I placed an online order that totaled {$1600.00}. On XX/XX/XXXX I checked to see how muc
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateIL
Any comments on this complaint?

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