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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Westlake Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/14/2016
Company Response To ConsumerClosed with explanation
Timely Response?No
Consumer Disputed?No
Complaint Id1923394
Date Received5/12/2016
ProductConsumer Loan
Sub-ProductVehicle loan
IssueProblems when you are unable to pay
Consumer Complaint NarrativeMy car company charged off my car loan because at the end of my loan I still owed money due to a few deferments during the loan. I contacted them to see if i could continue to pay my monthly payments until it was paid if full and I was told NO, I had to p
Company (To Which The Complaint Relates)Westlake Services, LLC
StateCA
Zip Code956XX
Any comments on this complaint?

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