U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/1/2019 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 3166745 |
| Date Received | 3/1/2019 |
| Product | Checking or savings account |
| Sub-Product | Checking account |
| Issue | Closing an account |
| Sub-Issue | Funds not received from closed account |
| Consumer Complaint Narrative | I opened a new account on XX/XX/2019, after paying off a previously owed balance. Suddenly around the beginning of XX/XX/XXXX I was told by customer service that my account was on hold and to contact my branch. I contacted them and they said my account wa |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | U.S. BANCORP |
| State | CA |
| Zip Code | 907XX |
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