Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/11/2016
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1874069
Date Received4/11/2016
ProductBank account or service
Sub-ProductChecking account
IssueUsing a debit or ATM card
Consumer Complaint NarrativeOn XXXX/XXXX/2016, U.S. bank put through a charge for {$710.00}, even though I did not have a positive balance at the time of this charge. The charge was submitted, using my debit card, by XXXX car rental. It has been established by everyone at the bank t
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)U.S. BANCORP
StateIL
Any comments on this complaint?