Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/11/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2480864
Date Received5/10/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueProblem with a purchase shown on your statement
Sub-IssueCredit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint NarrativeI rented a car paid for with my U.S. Bank Visa card. The car had over XXXX miles on it and had a carbon monoxide leak unbeknownst to me. I became unconscous while driving due to the carbon monoxide poisoning and crashed into a telphone pole. I filed a
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)U.S. BANCORP
StateIL
Zip Code600XX
Any comments on this complaint?