U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

U.s. Bancorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	10/20/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3051824
Date Received	10/20/2018
Product	Vehicle loan or lease
Sub-Product	Loan
Issue	Managing the loan or lease
Sub-Issue	Problem with fees charged
Consumer Complaint Narrative	XX/XX/XXXX, signed first refinance loan. XX/XX/XXXX, second one was signed. Banker asked me did I want to sign up for a XXXX savings account which was free from monthly maintenance fees sence I had a checking account in good standing for three years. I sa
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	U.S. BANCORP
State	CA
Zip Code	917XX