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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

United Services Automobile Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/11/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2481809
Date Received5/11/2017
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueProblem with a purchase shown on your statement
Sub-IssueCard was charged for something you did not purchase with the card
Consumer Complaint NarrativeAn associate XXXX XXXX at USAA bank sent to my XXXX XXXX credit card account an after XXXX stating that my payment to my credit card were fraud. Which was not true I made them payments and they were legit. XXXX XXXX credit services sen
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)UNITED SERVICES AUTOMOBILE ASSOCIATION
StateNJ
Zip Code087XX
Any comments on this complaint?

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