Synovus Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/5/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2923775 |
| Date Received | 6/2/2018 |
| Product | Credit card or prepaid card |
| Sub-Product | General-purpose credit card or charge card |
| Issue | Problem when making payments |
| Sub-Issue | Problem during payment process |
| Consumer Complaint Narrative | I have a loan with SYNOUVUS/XXXX. I have always made my payments on time. For some reason I realized that there was a late payment on my credit report. As you can see, I have always had a stellar payment record with this company. I tried contacting both X |
| Company (To Which The Complaint Relates) | Synovus Bank |
| State | CA |
| Zip Code | 930XX |
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