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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/12/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1372277 |
| Date Received | 5/12/2015 |
| Product | Credit card |
| Issue | Unsolicited issuance of credit card |
| Consumer Complaint Narrative | I authorized Old Navy to open a new Old Navy store credit account due to the discount associated with this. The Sales associate proceeded to initiate the process, never disclosing that the credit account in question was a Old Navy Visa card. My permission |
| Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
| State | IL |
| Zip Code | 606XX |
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