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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/18/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | Yes |
| Complaint Id | 1505421 |
| Date Received | 8/6/2015 |
| Product | Debt collection |
| Sub-Product | Credit card |
| Issue | Cont'd attempts collect debt not owed |
| Sub-Issue | Debt was paid |
| Consumer Complaint Narrative | They have reported on my credit report XXXX accounts that are still open and not showing paid. XXXX for Synchrony Bank/Care Credit and the other for XXXX XXXX XXXX. XXXX have been paid, Care Credit XX/XX/XXXX and XXXX XXXX XX/XX/XXXX. |
| Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
| State | IL |
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