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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/29/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2496331 |
| Date Received | 5/29/2017 |
| Product | Credit card or prepaid card |
| Sub-Product | Store credit card |
| Issue | Closing your account |
| Sub-Issue | Company closed your account |
| Consumer Complaint Narrative | I have been having health issues lately and was hospitalized twice with the second hospitalization involving XXXX . This happened simultaneously. While I was in the hospital my daughter made sure that all of my XXXX forms was completed and sent to XXX |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
| State | SC |
| Zip Code | 290XX |
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