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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/12/2017
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2670013
Date Received9/12/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueIncorrect information on your report
Sub-IssueAccount information incorrect
Consumer Complaint NarrativeThis account appears on my credit profile twice. The first one shows that the account was paid as agreed, the second one, which is right below it, shows that the account was a charge off. I contacted the 3 credit reporting agencies in or around XX/XX/XXXX
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StateCA
Zip Code923XX
Any comments on this complaint?

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