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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | N/A |
|---|---|
| Complaint Submitted Via | Postal mail |
| Date Sent To Company | 2/22/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2823153 |
| Date Received | 2/22/2018 |
| Product | Credit card or prepaid card |
| Sub-Product | Store credit card |
| Issue | Advertising and marketing, including promotional offers |
| Sub-Issue | Confusing or misleading advertising about the credit card |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
| State | ID |
| Zip Code | 83651 |
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