Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Older American
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/16/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2959449
Date Received	7/12/2018
Product	Checking or savings account
Sub-Product	Checking account
Issue	Managing an account
Sub-Issue	Problem making or receiving payments
Consumer Complaint Narrative	Jc Pennys was over paid over 21,000.00 dollars has called XXXX XXXX 2 and they have told me 5 to ten days after wating almost 15 days they are telling me I need to show them proof its my money I asked them why after 2 calls I wasnt told that until I asked
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	SYNCHRONY FINANCIAL
State	UT
Zip Code	841XX