Suntrust Banks, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Suntrust Banks, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/22/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2789639
Date Received	1/22/2018
Product	Checking or savings account
Sub-Product	Checking account
Issue	Closing an account
Sub-Issue	Company closed your account
Consumer Complaint Narrative	I was discriminated and treated unfairly by suntrust, because of these two other banking employees and a district manager at XXXX XXXX XXXX XXXX. Who has been spreading untrue things against me and getting other banks to deny me a checking account. Becau
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	SUNTRUST BANKS, INC.
State	AL