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Student Loan Processing Direct, Inc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/21/2017 |
| Company Response To Consumer | Untimely response |
| Timely Response? | No |
| Consumer Disputed? | N/A |
| Complaint Id | 2648503 |
| Date Received | 8/21/2017 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Dealing with your lender or servicer |
| Sub-Issue | Need information about your loan balance or loan terms |
| Consumer Complaint Narrative | I am writing to provide you instructions on how to apply payments when I send an amount greater than the minimum amount due. Please apply payments as follows : After applying the minimum amount due for each loan, any additional amount should be applied to |
| Company (To Which The Complaint Relates) | Student Loan Processing Direct, INC |
| State | CA |
| Zip Code | 913XX |
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