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Shellpoint Partners, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/4/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2325866 |
| Date Received | 2/4/2017 |
| Product | Mortgage |
| Sub-Product | Conventional adjustable mortgage (ARM) |
| Issue | Loan modification,collection,foreclosure |
| Consumer Complaint Narrative | I had my loan with XXXX and then XXXX XXXX XXXX. We paid a large sum of money in Modification trial payments. The proofs of payments have been submitted in CFPB complaint # XXXX. This complaint is about the new Servicer Shellpoint Mortgage. |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Shellpoint Partners, LLC |
| State | NY |
| Zip Code | 117XX |
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