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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Shellpoint Partners, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/21/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2446043
Date Received4/21/2017
ProductMortgage
Sub-ProductConventional adjustable mortgage (ARM)
IssueLoan modification,collection,foreclosure
Consumer Complaint NarrativeLoan Modification. This has been a 10-year iss ue ( mortgage was born XXXX XXXX , negative amortization ), the pursuit and continued pursuit of a loan modification. XXXX XXXX XXXX , XXXX XXXX XXXX XXXX XXXX , and now the loan serv
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)Shellpoint Partners, LLC
StateCA
Zip Code926XX
Any comments on this complaint?

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